About the Role: Responsibilities, Skills, and Requirements
Introduction
Are you ready to turn your passion for perfumes into a thriving career? We’re on the lookout for both a Sales Manager and a Sales Representative to join our bustling store right in the heart of Downtown Dubai. If you love connecting with people, have a nose for fragrance trends, and thrive in energetic retail environments, this could be your next big step. With the perfume market booming and our client base growing, there’s never been a better time to join our team.
About the Company
Step inside our Downtown Dubai location and you’ll instantly sense the blend of luxury and warmth that sets us apart. We’re a close-knit, multicultural team with a shared appreciation for fine scents and memorable customer experiences. While our shelves are lined with everything from timeless classics to the latest niche brands, it’s the team’s genuine enthusiasm and expert guidance that keeps customers coming back. We believe in supporting each other — whether that’s swapping favorite fragrance recommendations or celebrating monthly sales milestones together.
What You’ll Be Doing (Responsibilities)
- Engaging customers with expert recommendations and personalized service (every client is unique, and so should be their scent!)
- Driving sales by building lasting relationships, upselling where appropriate, and keeping our store’s energy high
- Managing inventory to ensure our displays always look their best, and that bestsellers never run out
- Training and supporting junior staff (Sales Manager role) — think of yourself as a mentor and motivator on the floor
- Handling customer queries in both English and Hindi, making everyone feel welcome and understood
- Meeting daily and monthly sales targets — and celebrating wins as a team
- Staying on top of fragrance trends so you can offer the freshest advice and stock recommendations
What You’ll Bring (Qualifications)
Must-Haves:
- 1–3 years’ experience in retail sales, ideally in perfumes, cosmetics, or luxury goods
- Good command of English and Hindi — you’ll use both every day
- Currently residing in the UAE (applications from outside the UAE cannot be considered)
- A friendly, approachable manner with real enthusiasm for customer service
- Willingness and ability to work retail hours, including weekends
- For the Sales Manager: prior experience leading or mentoring team members
Nice-to-Haves:
- Additional language skills
- Previous experience in Downtown Dubai retail
- Familiarity with POS systems or inventory software
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here (Benefits & Perks)
- Competitive salary: AED 3,000–6,500, depending on experience and role
- Free visa and accommodation — we know relocation and setup can be daunting, so we’ve got you covered
- A vibrant, multicultural team that celebrates diversity and collaboration
- Opportunities to grow — whether you want to specialize in luxury sales, step into management, or explore fragrance buying
- Friendly, supportive environment that values your input and initiative
- Prime Downtown Dubai location — easy to reach, always buzzing with activity
We’re passionate about what we do and take pride in helping our team grow with us. If you’re eager to make your mark in one of Dubai’s top perfume destinations, this could be the perfect fit.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you share an example of how you’ve matched a customer with their perfect scent, especially when they were undecided or new to perfume shopping?
- How do you stay updated on the latest fragrance trends, and how would you use this knowledge to enhance our store’s offerings?
- Tell us about your experience managing inventory—how do you ensure bestsellers are always in stock and displays look appealing?
- What strategies do you use to meet and exceed daily or monthly sales targets in a retail environment?
- If hired as Sales Manager, how would you mentor and motivate junior staff to improve both customer service and sales performance?
- Have you worked with POS systems or inventory software before? If so, which ones, and how comfortable are you using them?
- Describe a time when you handled a difficult customer query. How did you ensure they left satisfied?
- Our store welcomes a diverse clientele. How do you adapt your communication style when assisting customers who have different backgrounds or preferences?
- Can you give an example of a time when you upsold a product in a way that felt natural and added value for the customer?
- Working in Downtown Dubai can be fast-paced and energetic. How do you stay motivated and maintain high energy throughout your shift?
- How do you handle situations where your team doesn’t meet a sales milestone? What steps would you take to boost morale and results?
- We’re proud of our multicultural, collaborative environment. What does teamwork mean to you, and how do you contribute to a positive team atmosphere?
- Why does working in the fragrance industry appeal to you, and how do you express genuine enthusiasm for the products you sell?
- Are you comfortable working flexible retail hours, including weekends, and what helps you maintain work-life balance in such a schedule?