About the Role: Responsibilities, Skills, and Requirements
Step Into the World of Fragrance: Sales Opportunities in BurJuman, Dubai
Have you ever imagined working where art meets aroma, helping customers find that perfect scent for every occasion? Our well-established perfume retailer in BurJuman is urgently seeking personable Sales Associates and a dedicated Sales Supervisor to join our close-knit team. If you’re currently in the UAE and ready for a new challenge — and a workplace that smells incredible every day — this could be the next move you’ve been looking for.
About the Company
Tucked in one of Dubai’s most iconic shopping destinations, our perfume store isn’t just about luxury fragrances; it’s about sparking memories and forging connections. Our diverse, vibrant team genuinely enjoys those “Aha!” moments when a customer falls in love with a new signature scent. With frequent team trainings and friendly internal competitions (there may or may not be bonus goodies involved), there’s always a reason to celebrate — and grow. Here, your personality is just as important as your sales skills.
What You’ll Be Doing
For Sales Associates:
- Welcome customers warmly and offer attentive, personalized guidance — think of yourself as a fragrance matchmaker.
- Share product stories and information with confidence, building trust while upselling and cross-selling creatively.
- Prepare and restock display shelves so our shop always looks (and smells!) inviting.
- Process purchases and returns efficiently, leaving a positive impression every time.
- Collaborate with your teammates, pitch in during peak hours, and keep the buzz of the store alive.
For Sales Supervisor:
- Lead by example on the floor, coaching and energizing your sales team daily.
- Monitor targets and performance, offering feedback and celebrating wins big and small.
- Assist in scheduling and delegating tasks so the store runs smoothly even in the busiest hours.
- Act as the go-to person for special customer requests or concerns, setting the tone for excellent service.
What You’ll Bring
Must-Haves:
- Currently residing in the UAE (unfortunately, this one’s non-negotiable).
- Previous retail sales experience — ideally in perfume, fashion, or beauty (for Sales Supervisor, we’re looking for prior team lead or supervisory exposure).
- Good English communication skills; additional languages are a huge bonus in our multicultural showroom.
- Friendly, energetic personality paired with a genuine enthusiasm for helping people.
Nice-to-Haves:
- Experience handling POS systems and inventory tasks.
- A knack for storytelling (trust us, every fragrance has a tale!).
- Passion for the beauty or luxury industry.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Straightforward pay: AED 3,000–6,000 per month, commensurate with role and experience
- Free visa, accommodation, and medical insurance — plus support with any onboarding queries
- Dynamic, welcoming team open to all nationalities (we celebrate everyone’s culture, often with treats)
- On-the-job product training, so you’re never left guessing about notes and nuances
- Footsteps from Dubai Metro and a bustling work environment right in BurJuman
You’ll be surrounded by gorgeous scents, work with good-hearted colleagues, and have the chance to build your confidence and career in a respected retail setting. If you’re ready to join us and help others find something unforgettable, we’d love to chat.
Please note: The recruitment company does apply a standard application fee.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through your previous experience in retail sales, especially in the perfume, fashion, or beauty industry?
- What strategies do you use to approach customers who may seem hesitant or unsure about what fragrance they want?
- How would you handle a situation where a customer is unhappy with their purchase and wants to return a product?
- Tell us about a time when you successfully upsold or cross-sold products to a customer. What was your approach?
- If you were leading a team during a particularly busy period in the store, how would you keep everyone motivated and ensure that targets are met?
- How comfortable are you with handling POS systems and managing inventory tasks, and can you describe any challenges you have faced in previous roles?
- Describe a time when you helped train or coach a colleague. What steps did you take, and what was the outcome?
- BurJuman attracts a wide range of customers from different backgrounds. How do you adapt your communication style to build rapport with diverse shoppers?
- Imagine a customer asks for a story or meaning behind a particular fragrance. How would you engage them and create a memorable experience?
- Tell me about a time you had to collaborate with team members to achieve a common goal. What role did you play?
- Working in a busy retail environment can get hectic. How do you stay energized and maintain a positive attitude throughout the day?
- What attracts you to working specifically in the fragrance industry, and how do you see yourself growing with our team?
- Our team values openness and celebrates cultural diversity. How do you contribute to a welcoming and inclusive work environment?
- Have you ever participated in internal competitions or sales challenges? What motivates you to perform your best in those settings?