About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to see your ideas in print—literally? As a Sales Representative at Unique Express Digital Printing, you’ll be the bridge between creativity and client needs, helping local businesses, agencies, and entrepreneurs discover the print solutions that bring their visions to life. If you love connecting with people and thrive in a fast-paced, ever-evolving field, this is your chance to join a team where your drive truly makes a difference.
About Unique Express Digital Printing
We’re not just about ink and paper—Unique Express is a dynamic hub where ideas take shape and ambition gets a fresh coat of (sometimes very colorful) gloss. Our team blends technical know-how with genuine enthusiasm for helping clients stand out in a crowded market. You’ll get the best of both worlds: the camaraderie of a close-knit group in the office, and the excitement of winning new deals out in the city. And a little team humor? Let’s just say, we remember to have fun between print runs.
What You’ll Be Doing
- Engaging with potential and existing clients, both over the phone and out in the field, to understand their print needs and offer tailored solutions.
- Presenting our range of digital printing services in an energetic, customer-focused way—whether it’s business cards or massive banners, you’ll guide customers to the right fit.
- Building and nurturing long-term relationships with clients, ensuring their satisfaction and encouraging repeat business.
- Negotiating pricing, managing client expectations, and closing sales with both confidence and integrity.
- Staying on top of market trends (and a few competitors, too), so you spot new business opportunities before anyone else.
- Collaborating with our in-house team to ensure client orders are processed smoothly—from concept, through production, to delivery.
- Attending local events, trade shows, or exhibitions to network and represent Unique Express with pride.
What You’ll Bring
Must-Haves:
- Fluency in both Arabic and English (spoken and written)—you’ll be communicating with a diverse client base every day.
- Strong communication and negotiation skills; you know how to read a room and close a deal without breaking a sweat.
- A knack for building rapport and developing trust (if you can turn a handshake into a loyal client, you’re our kind of person).
- Proven ability to attract new clients, whether through prospecting, networking, or just natural magnetism.
- Willingness to split your time between the office and hitting the road to meet clients where they are.
Nice-to-Haves:
- Previous experience in printing services or B2B sales—it’ll definitely give you a head start.
- A driver’s license is handy for client visits, but if you’re a pro at city commuting, we’re flexible.
- Familiarity with digital printing processes or design software (bonus points for the “print nerds” among us).
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary plus commission—your hustle is rewarded.
- Supportive, upbeat team environment where your ideas are welcome, and your successes celebrated.
- Hybrid work structure: some days in the office, some days out in the field—no sitting at one spot all week.
- Opportunities to attend industry events and level up your sales game.
- Ongoing training in digital printing tech and sales techniques—we’ll help you become the expert clients rely on.
- Work that’s dynamic and people-focused, never cookie-cutter or boring.
Join us, and you’ll help shape how brands, shops, and projects come to life all over the city. At Unique Express Digital Printing, we believe in delivering results—and having a little fun along the way.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through your approach to identifying and connecting with potential new clients in a competitive environment?
- How do you tailor your pitch when presenting a complex product range, like digital printing services, to clients with varying needs and levels of understanding?
- Share an example of a time you negotiated pricing with a client. How did you balance keeping the client happy while protecting your company's interests?
- What strategies have you used to stay up to date with industry trends or competitor offerings, and how have you leveraged this knowledge to win new business?
- If you haven’t worked directly in printing before, how would you quickly get up to speed on technical aspects to confidently advise clients?
- Tell us about a situation where you turned a challenging prospect into a long-term loyal customer. What steps did you take to build trust?
- Imagine a client request comes in for a project with a tight deadline. How would you coordinate with your in-house team to ensure expectations are met without sacrificing quality?
- Describe a time you handled a dissatisfied client. What steps did you take to resolve the issue and maintain the relationship?
- You’ll often split your time between the office and meeting clients on the road. How do you organize your schedule to maximize productivity and ensure nothing slips through the cracks?
- Our team values both professionalism and a good sense of humor. How do you contribute to a positive team atmosphere, even during busy periods?
- How would you represent Unique Express at a local event or trade show to both network effectively and communicate our brand’s unique personality?
- In our fast-paced environment, how do you prioritize multiple client projects while still delivering excellent service?
- Being fluent in both Arabic and English is key to our business. Can you share a time when your language skills helped bridge a gap or strengthen a client relationship?