About the Role: Responsibilities, Skills, and Requirements
Ever walked into a perfume store, taken in the luxurious scents, and thought to yourself, “I’d love to help people find their perfect fragrance?” Here’s your chance. We’re urgently searching for Sales Associates and a Sales Supervisor to join our renowned perfume brand at Mall of the Emirates, one of Dubai’s premier shopping destinations. If you have a knack for connecting with people and a passion for luxury retail, you might be exactly who we’re looking for — and with perks like free accommodation and visa, this is an opportunity worth considering.
About the Company
Step inside our shimmering boutique, and you’ll see why our team is proud to work here. As one of Dubai’s most recognized perfume retailers, we’ve built our reputation on exceptional service and a curated collection of scents from around the world. Our atmosphere is lively and collaborative, with team members exchanging fragrance tips and celebrating a sale with a quick, knowing nod. We believe in supporting each other — from friendly competition on the sales floor to after-hours team dinners that feel more like gatherings of friends than colleagues.
What You’ll Be Doing
- Greet every guest with warmth and enthusiasm, making each visitor feel truly welcomed
- Guide customers through our diverse fragrance selection, sharing your insights and suggestions
- Upsell complementary products with authenticity (think gift sets, travel sizes, and more)
- Handle transactions accurately at the point of sale — every dirham counts!
- Maintain the elegance of the store displays and ensure stock levels are just right
- For Supervisors: lead by example, motivate your team, and handle day-to-day shifts with a can-do attitude
- Support with merchandising, inventory checks, and new product launches
- Keep communication clear with both customers and your team — transparency goes a long way
What You’ll Bring
Must-Haves:
- Currently residing in the UAE
- Excellent communication skills — you know how to make someone smile
- Strong customer service instincts; you truly enjoy helping others
- Ability to work well in a fast-paced, team-oriented environment
- Willingness to work shifts, weekends, and holidays (retail magic happens every day)
- For Supervisor roles: proven experience leading a retail team is essential
Nice-to-Haves:
- Previous experience in luxury retail or fragrance sales
- Multi-lingual abilities (Arabic, Russian, Mandarin, or French are always a plus!)
- A genuine interest in perfumes and personal style
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary packages (AED 3,000–6,000 depending on role and experience)
- Free visa sponsorship — we sort out the paperwork
- Complimentary staff accommodation, so you can focus on thriving at work
- Comprehensive medical insurance
- A diverse team, open to all nationalities — everyone’s welcome
- Opportunities to learn about exclusive brands and advance your retail career
- Mall of the Emirates location: a vibrant, high-traffic environment that keeps things exciting
- Team events, learning sessions, and the occasional celebratory treat when targets are smashed
We’re here for those who want more than a typical sales job — to connect, to inspire, and to make every day a little more fragrant. If this sounds like your kind of challenge, we’re excited to meet you.
(Please note: This recruitment company applies a job application fee.)
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk me through how you would approach a customer in our boutique and help them discover their ideal fragrance?
- Tell us about a time you had to handle multiple customers during a busy period. How did you ensure everyone still felt valued?
- How comfortable are you with upselling or suggesting complementary products, and can you give an example of when you’ve done this successfully?
- As a Sales Supervisor, how do you motivate your team to hit sales targets, while keeping the work environment positive and collaborative?
- Our boutique prides itself on both presentation and product knowledge. What steps would you take to keep our displays looking elegant and inviting throughout your shift?
- Imagine a guest is unhappy with their purchase or experience. How would you handle the situation to turn it around?
- Describe your experience managing inventory or supporting new product launches. What systems or processes have you found effective?
- Give an example of a time when clear and transparent communication made a difference with either a customer or a colleague.
- With visa sponsorship and staff accommodation provided, how do you see yourself settling into life and work in Dubai?
- Our boutique celebrates cultural diversity. Can you share how your language skills or background could help our team connect with our international clientele?
- Working shifts, weekends, and holidays is part of retail life here. How do you maintain your enthusiasm and energy throughout changing schedules?
- In past roles, what strategies have helped you build strong relationships with colleagues and contribute to an enjoyable team atmosphere?
- What draws you to the world of fragrance and luxury retail, and how do you share that passion with others?
- We value authenticity as much as sales results. How do you balance genuine customer care with meeting sales goals?