About the Role: Responsibilities, Skills, and Requirements
Introduction
Curious what it’s like to work at the heart of Dubai’s retail scene? Here’s your chance to join our vibrant perfume store right inside the iconic Dubai Mall. We’re on the lookout for experienced Perfume Sales Staff and Sales Supervisors who love the art of fragrance and the thrill of helping customers find their perfect scent. If you’re ready to step into a fast-paced, multicultural environment where each day brings new faces (and new fragrances!), read on.
About the Company
We’re not your average perfume retailer. Our team is passionate about the stories behind every bottle and the connections we create with our customers—many of whom return just to say hello or seek advice for their next signature scent. We believe in celebrating diversity, sharing product knowledge with flair, and supporting one another through busy mall days and quieter moments alike. Whether it’s a spontaneous team lunch or a friendly competition to create the best display, we value both hard work and camaraderie. Our Dubai Mall location means you’ll be at the crossroads of global trends, meeting people from every corner of the world.
What You’ll Be Doing
- Greet customers with genuine warmth and guide them through an unforgettable fragrance journey
- Share detailed knowledge about our perfume collections, helping shoppers select just the right scent
- Maintain eye-catching displays and ensure the store always looks its best
- Process sales quickly and accurately, handling payments with care
- Meet (and aim to exceed!) daily and monthly sales targets
- For Supervisors: Lead, coach, and motivate the sales team—jumping in to resolve challenges and celebrating team wins
- Keep up-to-date with new arrivals and product launches, sharing insights with both customers and colleagues
- Adapt to the fast-paced environment of Dubai Mall, especially during peak hours and special events
- For Supervisors: Handle store opening/closing procedures and assist in basic reporting tasks
What You’ll Bring
Must-Haves:
- 1 to 3 years of sales experience within the GCC—perfume or luxury retail experience is a big plus
- Currently residing in the UAE (regardless of nationality!)
- Strong communication skills in English; Arabic or other languages are an advantage
- Friendly, approachable, and ready to work with a diverse customer base
- Willingness to work shifts, weekends, and holidays as per Dubai Mall timings
- For Supervisors: Proven leadership experience with a knack for team motivation
Nice-to-Haves:
- Passion for perfumes or cosmetics
- Experience in high-traffic retail locations
- A positive attitude and sense of humor—helps during busy days!
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive starting salary: AED 3,000–6,000 (based on experience and role)
- Free visa, accommodation, and medical insurance provided
- Be part of a friendly, supportive team where your contributions are noticed
- Work in one of the world’s most famous shopping destinations—never a dull moment
- Exposure to international brands and a truly multicultural customer base
- Opportunities to learn, grow, and move up—especially for those who show initiative
- Team celebrations, recognition for top performers, and a positive work atmosphere
We know that retail can be demanding, but if you thrive on connecting with people and love the world of fragrance, you’ll fit right in. Joining us means stepping into a dynamic workplace where every day offers something new.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through how you would approach a customer who seems unsure about what type of fragrance they want?
- Tell us about a time you exceeded your sales targets in a previous retail or perfume sales role. What strategies did you use?
- How do you stay updated on new perfume launches and trends, and how have you shared this knowledge to benefit customers or colleagues?
- If a customer has a complaint about a fragrance they recently purchased, how would you handle the situation to ensure their satisfaction?
- For those applying as Supervisors: How have you motivated a sales team during a particularly challenging or slow sales period?
- What methods do you use to create visually appealing product displays, and how do you ensure the store always looks inviting?
- Describe a situation where you had to quickly adapt to a sudden rush of customers or a busy event. What steps did you take to maintain service quality?
- Working in Dubai Mall can mean interacting with people from many different cultures. How do you tailor your approach to meet the expectations of such a diverse clientele?
- For Supervisors: Can you give an example of how you handled opening or closing procedures, including any reporting or team coordination involved?
- What drew you to the world of perfumes, and how do you share your passion with shoppers?
- How do you balance friendly competition with team spirit on days when there’s a sales contest or display challenge?
- In your previous roles, how have you contributed to a positive, supportive work environment—especially during high-pressure times?
- How comfortable are you with working shifts, weekends, and holidays, and what helps you maintain energy and positivity during extended hours?
- What do you think sets apart exceptional customer service in a perfume or luxury retail setting?