About the Role: Responsibilities, Skills, and Requirements
Introduction
Do you have a knack for conversation and a genuine passion for global finance? If you’re someone who thrives on connecting with people and finds the world of currency trading exciting, this could be your next big move. We’re looking for Telemarketers to join our Dubai-based forex trading company — a team that values ambition, curiosity, and your unique voice on the phone. Ready to make your mark in Dubai’s vibrant financial sector while honing sales skills that truly matter?
About the Company
At our core, we’re a diverse crew of financial enthusiasts and go-getters who believe in opening doors for individuals wanting to learn and grow in currency trading. Our office sits in the heart of Dubai, reflecting a fast-paced, truly international spirit — think energetic morning huddles and late-afternoon bursts of friendly competition over the latest market trends. We blend professionalism with camaraderie, and yes, the team’s inside jokes fly just as fast as the currency tickers on our screens.
What You’ll Be Doing
- Calling prospective clients to introduce them to our forex trading services and tailored solutions.
- Clearly explaining how currency markets work and the unique benefits of trading with us.
- Listening actively to questions or concerns, turning objections into opportunities.
- Building rapport — you’ll follow up with interested prospects, building trust and nurturing leads.
- Working closely with your team: sharing strategies, collaborating on best practices, and celebrating each client win together.
- Keeping accurate records of conversations and updating our CRM system after each call — attention to detail counts.
- Staying sharp by keeping up with the latest in forex trends so you can speak confidently and knowledgeably.
What You’ll Bring
Must-Haves:
- Strong phone communication skills — you know how to listen, persuade, and engage.
- A genuine interest in financial markets, even if you’re just starting out in trading.
- Resilience and a positive attitude — you enjoy a challenge and learn from each interaction.
- Fluent English, both spoken and written.
Nice-to-Haves:
- Previous telesales, call center, or customer service experience, especially in finance.
- Additional languages (Arabic, Hindi, or Russian are a plus in our multicultural office).
- Familiarity with CRM systems.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive base salary plus uncapped commission, so your hard work directly pays off.
- Ongoing in-depth training on forex and sales techniques — no stagnation, just growth.
- A lively, supportive, and international team — you’re never just a number here.
- Weekly office breakfasts, team outings, and plenty of opportunities to celebrate wins.
- Prime Dubai location, with easy transport links for a breezy commute.
- Fast-track opportunities for advancement into senior sales or account management roles.
- Flexible approach to working hours, so you can plan your time smartly.
We’re ambitious, collaborative, and always curious — if you are too, you’ll fit right in. Let’s build something valuable together, one call at a time.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- How would you approach introducing our forex trading services to a prospective client who knows little about currency markets?
- Can you walk me through an example of how you’ve handled an objection or hesitation from a potential customer over the phone?
- What strategies do you use to maintain accurate records and update CRM systems efficiently after each call?
- Tell me about a time when you had to quickly learn about a new product or market—how did you get up to speed and communicate your knowledge effectively to clients?
- How do you keep yourself updated on financial news or forex trends, and how might this information help you in your daily conversations with clients?
- Share your approach to turning a lukewarm lead into an ongoing relationship. What follow-up techniques have worked best for you in the past?
- Have you ever worked in a highly goal-driven or commission-based environment? How did you stay motivated and resilient during slower periods?
- Describe a situation where you collaborated with a team to reach a collective sales target. What role did you play, and how did you contribute to the group’s success?
- Our team is very multicultural and energetic—how do you adapt your communication style when working with colleagues and clients from diverse backgrounds?
- When faced with a challenging call or a tough rejection, how do you bounce back and maintain your enthusiasm for the next prospect?
- In your view, what’s the key to building trust with someone over the phone, especially in the context of financial services?
- How do you balance being persistent in following up with clients without coming across as overly pushy?
- Weekly team breakfasts and regular social outings are part of our culture—what role does camaraderie and informal connection play in your ideal work environment?
- Why does the world of forex and currency trading pique your interest, and how do you see this role fitting into your longer-term career goals?