About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to be right at the heart of the automotive world, where every day brings a different challenge and a new face to help? Al-Khelaifi’s storied stores in Al Ain and Abu Dhabi Industrial Areas are searching for a seasoned Spare Parts Vendor who thrives on getting drivers (and their rides) back on the road. If you’ve got a knack for finding just the right part — whether it’s for an American powerhouse, a nimble Korean hatchback, or a precision-tuned Japanese sedan — we’d love to connect.
About the Company
Al-Khelaifi has been a keystone of the spare parts industry in the UAE for years, proudly serving a diverse community of car owners and professionals. We’re a tight-knit team, known for our integrity, no-fuss attitude, and the occasional team lunch that turns competitive thanks to the resident “spare parts trivia champ.” Our stores are lively and our pace is brisk; you’ll always have a clear sense that your work matters, both to the business and our loyal customers. If you enjoy working somewhere with deep roots, strong values, and a customer-first culture, you’ll fit right in.
What You’ll Be Doing
- Assisting customers in identifying and selecting the correct spare parts for American, Korean, and Japanese vehicles.
- Using your knowledge of inventory to recommend alternatives or solutions when the exact part isn’t in stock.
- Building genuine relationships with regular trade customers and new faces alike — a friendly attitude goes a long way.
- Coordinating with the warehouse team to ensure timely stock replenishment and smooth transactions.
- Staying updated on the latest product catalogs and market trends, so you’re always one step ahead in sourcing.
- Handling customer queries and resolving occasional complaints with patience and professionalism.
- Maintaining organized records of transactions and orders.
- Supporting periodic store audits and continuous improvement efforts.
What You’ll Bring
Must-Haves
- Proven experience in the automotive spare parts industry, with exposure to American, Korean, and Japanese brands.
- Strong understanding of part numbers, fitment, and compatibility across various makes and models.
- Excellent communication and customer service skills (English a must; additional Asian languages a big plus).
- Ability to handle fast-paced days and multitask efficiently, without losing sight of the details.
- Reliable and self-motivated, with a genuine interest in the automotive sector.
Nice-to-Haves
- Previous work experience in the UAE automotive spare parts market.
- Familiarity with inventory management systems.
- Ability to speak Hindi, Urdu, Tagalog, or another Asian language.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary, commensurate with experience.
- Stable, long-term employment in a respected UAE business.
- Opportunities for career growth and advancement within our expanding operations.
- Supportive team dynamic — you’ll be part of a crew that values respect and camaraderie.
- Employee discounts on a wide range of automotive products.
- Convenient locations in both Al Ain and Abu Dhabi Industrial areas.
Working at Al-Khelaifi means being surrounded by people who know their craft and care deeply about what they do. If you’re looking for a role where your expertise is valued, your days are varied, and your team has your back — you’ve just found it.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through how you identify and verify the correct spare part when a customer isn’t sure about the exact make or model of their vehicle?
- How do you stay updated on the latest part catalogs and product updates for American, Korean, and Japanese vehicles?
- Describe your experience using inventory management systems in previous roles. What features did you find most helpful for tracking parts?
- Tell us about a time when the exact part a customer needed wasn’t in stock. How did you handle the situation, and what alternatives did you recommend?
- How have you built lasting relationships with regular trade customers while still ensuring new customers feel welcome and supported?
- What’s your approach to managing multiple customer requests during a busy day without letting accuracy or service slip?
- Give us an example of a challenging customer complaint you’ve resolved. What steps did you take to turn it around?
- When coordinating with warehouse staff for urgent orders, how do you ensure communication is clear and deadlines are met?
- In your previous roles, have you ever contributed ideas that led to better store organization or audit outcomes? What was the result?
- How do you maintain your motivation and attention to detail during repetitive or high-pressure tasks?
- We value a sense of humor and camaraderie here. Can you share an example of working as part of a supportive team?
- Our team prides itself on integrity and a no-fuss attitude. How do you embody these values in your daily interactions with customers and colleagues?
- If you speak any Asian languages, could you describe how that’s helped you assist customers in the UAE automotive industry?
- What interests you most about working with such a diverse range of vehicles and customers at Al-Khelaifi?