About the Role: Responsibilities, Skills, and Requirements
Step Into 5-Star Hospitality in the Heart of Burjuman
Ever imagined what it’s like to be part of a world-class team at a renowned 5-star hotel, right in the vibrant heart of Burjuman, Dubai? This is more than just a job — it’s a chance to help create unforgettable experiences for guests from around the globe. Whether you love the energy of a bustling kitchen, the rhythm of a busy dining room, or the satisfaction of a sparkling-clean suite, we have the perfect role waiting for you. With multiple positions open, there’s never been a better time to join us.
About Us
Our hotel isn’t just a building — it’s a living, breathing community where luxury meets warmth. We pride ourselves on delivering impeccable service, but we also know how to have fun (just ask about our friendly coffee art competitions or team appreciation days). Our staff comes from all over the world, making every day an opportunity to learn something new and share a laugh. We’re growing fast, and we believe our people are the secret behind every five-star review.
What You’ll Be Doing
Depending on your role, you might find yourself:
- Chef Assistant: Prepping fresh ingredients, supporting talented chefs, and keeping the kitchen organized during the dinner rush.
- Waiter/Waitress: Welcoming guests with a genuine smile, taking orders, and ensuring every table leaves happy.
- Cashier: Handling payments, assisting guests with inquiries, and making sure every transaction is smooth and accurate.
- Housekeeping: Making guest rooms sparkle, restocking amenities, and adding those thoughtful touches that make all the difference.
- Kitchen Helper: Washing, chopping, and lending a hand wherever it’s needed — no two days are exactly alike.
- Barista: Crafting perfect coffees, remembering regulars’ favorite brews, and keeping the café corner humming.
- Bartender: Mixing classic cocktails, recommending signature drinks, and keeping bar conversations lively (but professional).
- Cleaner: Maintaining spotless common areas, ensuring hygiene standards, and working as part of a close-knit team.
What You’ll Bring
Must-Haves:
- At least one year of experience in a similar role (hospitality background a plus!)
- Currently residing in the UAE (applications from outside UAE cannot be considered, sorry)
- Friendly attitude, team spirit, and a strong work ethic
- Basic English communication skills
- Willingness to work flexible shifts, including weekends and holidays
Nice-to-Haves:
- Previous 4 or 5-star hotel experience
- Additional languages — especially Arabic, Hindi, or Filipino
- Barista or bartending certifications (for those roles)
- A knack for customer service or a passion for food and beverage
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary: AED 2,500 – AED 5,500, based on experience and position
- Free company visa and accommodation provided — no need to worry about the basics
- One-time meal provided during every shift
- Diverse, supportive team that feels like family (with colleagues from dozens of countries)
- On-the-job training and opportunities to grow your hospitality career
- Central Burjuman location — easy commute and surrounded by city life
- Staff recognition programs, team gatherings, and a leadership team that genuinely cares
We believe that great service starts with happy staff — and we’re committed to making sure you feel valued every step of the way. Ready to start your next chapter with us?
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you describe a time when you had to handle a high-pressure situation during a busy service, and how did you ensure guests still received excellent service?
- What steps do you take to maintain hygiene and cleanliness, whether in guest rooms, kitchens, or public areas?
- If a guest was dissatisfied with their meal or service, how would you approach the situation to resolve it?
- For barista or bartending roles: How do you keep up with new drink trends, and what’s your process for learning a new recipe or cocktail?
- Have you ever worked in a multicultural team before? What did you enjoy about it, and how did you overcome any communication challenges?
- How do you prioritize tasks during a shift when you’re asked to help in multiple areas at once?
- Tell us about a time you went above and beyond for a guest or customer. What was the outcome?
- If you noticed a colleague struggling during a busy period, how would you offer support?
- What motivates you to consistently deliver great service, especially during long or late shifts?
- For cashier roles: How do you ensure accuracy when handling payments, especially when multitasking?
- How do you handle learning new skills or adapting to new systems on the job?
- What does “team spirit” look like to you in a hospitality setting?
- Why do you want to work in a five-star hotel environment, and what excites you most about being part of our team in Burjuman?
- How do you ensure you communicate clearly and politely with guests who may not speak English fluently?