About the Role: Responsibilities, Skills, and Requirements
Ever wondered what it’s like to be at the crossroads of hospitality, property, and marketing—all with the Dubai skyline as your backdrop? Join us as a Marketing & Administration Staff member in our bustling Holiday Homes Division. If you love the idea of crafting guest experiences and running seamless operations, this is your chance to bring creativity and structure into one exciting role. The demand for high-quality short-term rentals is soaring, and your expertise could make you an indispensable fixture in this fast-growing market.
About the Company
We’re a tight-knit team specializing in holiday home management right in the heart of Dubai—and yes, we take pride in turning ordinary stays into memorable getaways. Growth is happening fast here, but we haven’t lost the close-knit vibe you’d expect from a dynamic startup. Our office buzzes with energy, quick team stand-ups, and the occasional debate about the best shawarma in the Business Bay area. Collaboration isn’t a buzzword; it’s built into every part of what we do, from planning new marketing campaigns to brainstorming tech improvements for our guest experience.
What You’ll Be Doing
- Coordinate daily administration for our holiday home listings—keeping calendars, paperwork, and bills on track (no two days are the same!).
- Drive digital marketing campaigns to boost bookings—think social media, listing sites, and direct guest communications.
- Liaise with property owners, guests, and vendors to ensure smooth check-ins, check-outs, and everything in between.
- Create compelling property descriptions, listings, and visuals that stand out in Dubai’s competitive rental market.
- Assist in market research and competitor analysis to keep our offerings sharp and on-trend.
- Handle guest inquiries with warmth and efficiency (sometimes at short notice—flexibility is key).
- Track performance metrics—bookings, occupancy rates, guest reviews—and suggest improvements.
- Support the team during busy periods: sometimes this means rolling up your sleeves for a last-minute inspection or urgently sourcing new amenities.
What You’ll Bring
Must-Haves
- Proven experience in holiday home or short-term rental management within Dubai or Sharjah.
- Strong digital marketing skills (social media, online listings, basic content creation).
- Excellent written and verbal communication—English is a must; Arabic is a big plus.
- Organizational wizardry: juggling calendars, contracts, logistics, and guest needs comes naturally to you.
- Comfort using common property and office management tools (think Excel, Airbnb portals, WhatsApp Business, etc.).
Nice-to-Haves
- Creative flair for photography or basic design to help market our listings.
- Prior experience navigating the latest trends in Dubai’s hospitality scene.
- Multi-lingual? Even better.
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive Dubai-based compensation package.
- Modern office in the Business Bay area with easy metro access.
- Hybrid work options—split your time between the office, home, and our stunning properties.
- Friendly, supportive team that values fresh ideas and initiative.
- Real opportunity to grow with us as the division expands (new roles, more responsibility, and plenty of room to make your mark).
- Team lunches, holiday celebrations, and that unbeatable Dubai business energy.
We believe that the best work happens when people feel trusted and inspired—here, your input won’t just be heard, it’ll shape our future. Ready to take your skills to the next level in Dubai’s thriving holiday homes sector? We can’t wait to meet you.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through your experience managing short-term rental properties in Dubai or Sharjah, particularly any day-to-day operational challenges you’ve faced and how you handled them?
- Tell us about a time when you crafted a successful digital marketing campaign for a property or hospitality business. What channels did you use, and what were the results?
- Which tools or platforms have you found most effective for coordinating booking calendars, managing guest communications, and tracking property performance?
- How do you ensure property listings and descriptions stand out in such a competitive market like Dubai’s? Can you share any examples of content you’ve created?
- Describe your approach to conducting market research and competitor analysis in the short-term rentals space. What key metrics or trends do you focus on?
- Have you ever had to resolve an urgent guest or owner complaint at short notice? Walk us through how you handled the situation from start to finish.
- Give an example of a time you had to juggle multiple administrative tasks—like scheduling check-ins, handling bills, and responding to guest queries—without letting things fall through the cracks.
- This role sometimes involves stepping in to help with last-minute property inspections or sourcing new amenities urgently. How do you prioritize tasks when everything feels urgent?
- Our team thrives on collaborative brainstorming sessions and creative input. Can you share a time when you contributed a fresh idea that improved guest experience or operations?
- How comfortable are you managing communications with property owners, guests, and vendors whose cultural backgrounds or languages differ from your own?
- In what ways do you keep yourself updated with the latest trends and best practices in hospitality and digital marketing, especially as they relate to Dubai’s holiday homes market?
- Can you describe a work environment you thrive in, and how you contribute to a close-knit, collaborative team culture?
- Our workplace values flexibility and a proactive mindset. How do you stay motivated and resourceful when priorities shift or unexpected challenges pop up?
- What excites you most about joining a fast-growing division