About the Role: Responsibilities, Skills, and Requirements
Introduction
Do you thrive on connecting customer needs with innovative tech solutions? If bridging the gap between technology and real-world challenges lights you up, you might just be the Presales Engineer we’re looking for at Purple Cube IT Solution in Sharjah. Here, every day presents an opportunity to leave your mark—not just by championing best-in-class IT products, but by ensuring clients feel empowered and understood every step of the way.
About the Company
Purple Cube IT Solution isn’t your average IT consultancy. As a growing force in the UAE’s vibrant tech landscape, we pride ourselves on staying nimble and inventive. Our team’s a lively mix—some of us are arcade high-score holders, others can code circles around the competition, but we all share a collaborative spirit and curiosity for what’s next in the industry. Here, your ideas will be heard, discussed, and often brought to life. And yes, our purple-themed brainstorming sessions can get pretty creative.
What You’ll Be Doing
- Engaging directly with clients to uncover both their obvious and hidden technical needs
- Designing and presenting tailored IT solutions that align with customer requirements
- Delivering persuasive product demos and technical presentations (sometimes virtually, sometimes face-to-face—variety keeps things interesting)
- Collaborating closely with our sales, consulting, and engineering teams to craft winning proposals
- Responding to RFPs, preparing technical documentation, and supporting tender processes
- Acting as a technical advisor during pre-sales meetings, clarifying questions, smoothing concerns, and building trust
- Keeping up-to-date with industry trends and bringing fresh insights to the table
- Occasionally, helping onboard clients with their new solutions—nothing beats seeing the finished result in action
What You’ll Bring
Must-Haves:
- Previous experience (2+ years ideal) as a Presales Engineer, Technical Consultant, or in a similar client-facing technical role
- Strong grasp of IT infrastructure—networks, cloud, security, you name it
- Excellent communication skills (in both English and, ideally, Arabic) with a gift for distilling technical ideas for a non-technical audience
- Ability to balance multiple projects while keeping a sharp eye on the details
- Confident presentation skills—and yes, you’ll get to show those off regularly
Nice-to-Haves:
- Familiarity with the UAE tech market
- Relevant certifications (CCNA, MCSE, AWS Certified Solutions Architect, etc.)
- Experience working with smart/off-the-shelf business solutions
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Competitive salary packages and flexible incentives
- Support for ongoing training, certifications, and career growth—your learning curve is up to you
- Friendly, close-knit team that genuinely likes working together (and celebrating wins, big or small)
- Hybrid work options and a casual tilt to our office culture
- Regular team lunches, knowledge-sharing sessions, and the best unscheduled debates over tech trends
At Purple Cube, you’re never “just” a Presales Engineer—you’re a vital connector, a creative problem-solver, and someone whose contributions matter. Come join us in shaping smart solutions for tomorrow’s challenges.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you walk us through a recent client engagement where you identified both obvious and hidden technical needs and how you addressed them in your proposed solution?
- What’s your approach to designing and presenting tailored IT solutions, especially for clients with limited technical backgrounds?
- Describe your experience with IT infrastructure—particularly networks, cloud, or security—and how it’s helped you in past presales roles.
- How do you balance supporting multiple RFPs, preparing technical documentation, and responding to tight deadlines, all without sacrificing attention to detail?
- Can you share an example of a time you acted as a technical advisor during a presales meeting—how did you clarify questions and help build client trust?
- When delivering technical presentations or product demos, how do you adapt your communication style for face-to-face versus virtual settings?
- Tell us about a time you collaborated closely with sales and engineering teams to craft a successful proposal. What was your role and how did you contribute?
- The tech market in the UAE can be unique—what experience or insights do you have from working with clients or solutions specific to the region?
- Describe a situation where you had to onboard a client to a newly implemented solution. What strategies did you use to ensure a smooth transition?
- In a fast-paced, collaborative environment where ideas are openly discussed, how do you contribute to team brainstorming without losing sight of project goals?
- What motivates you to stay updated with industry trends, and how have you used fresh insights to add value for clients or your team?
- Purple Cube celebrates curiosity, creativity, and even friendly tech debates—how do you engage with and contribute to team culture outside of your usual responsibilities?
- Managing client expectations—especially when challenges arise—can be tricky. How do you handle those situations to maintain long-term relationships?
- What excites you most about joining a nimble, growing IT consultancy where everyone’s ideas can make a real impact?