About the Role: Responsibilities, Skills, and Requirements
Introduction
Looking for a new opportunity where your people skills truly matter? As our next Sales Assistant at MARINA Office PARK, you’ll be the welcoming face for clients and visitors, helping them find exactly what they need while making every interaction a positive one. If you enjoy building genuine connections and thrive on the buzz of a fast-paced, client-facing environment, you might just feel right at home here. Plus, with our growing business and energized team, this is a chance to shape your career in a company that values every single customer moment.
About the Company
MARINA Office PARK isn’t your average workspace—think vibrant, sunlit offices, team lunches on the terrace, and a collaborative culture that feels more like a community than a corporation. We celebrate the small wins and enjoy learning together, especially during our much-loved Friday catch-ups where someone always brings homemade treats (no pressure!). As an established hub in the area, our focus on hospitality and top-tier service has helped us earn a loyal client base and a reputation for making business a little more personal.
What You’ll Be Doing
- Warmly greeting clients as they enter the office park, setting a welcoming tone right from the start
- Offering assistance and well-informed recommendations based on individual client needs
- Proactively keeping up-to-date with our full range of products and services—you’ll be the go-to person for answers and advice
- Handling general inquiries politely and efficiently, whether it’s in person, over the phone, or via email
- Consistently aiming to meet (or even surpass) daily and monthly sales targets, and tracking your progress as you go
- Collaborating with the team to create smooth transitions for customers and contribute to a positive work atmosphere
- Taking initiative to reorganize displays or suggest process improvements when you spot them
What You’ll Bring
- A naturally friendly, approachable, and proactive attitude—clients feel at ease around you
- Previous experience in retail, hospitality, or a customer service environment
- Comfortable working towards sales goals and easily motivated by a challenge
- Strong communication skills, both written and spoken
- Willingness to learn new things, including our product offerings and software systems
- Basic computer literacy (emails, point-of-sale systems, etc.)
Not sure you tick every box? We’d still love to hear from you.
Why You’ll Love Working Here
- Supportive, close-knit team that truly celebrates each other’s success
- Open and modern workspace—great coffee, lots of natural light, and communal spaces for breaks
- Real opportunities for growth; many of our Sales Assistants have moved into senior roles
- Team events, regular appreciation perks, and impromptu celebrations (we never say no to cake)
- Flexible scheduling with the option for occasional remote work depending on your needs
- You’ll make a tangible difference in our clients’ daily experience—and that’s something to be proud of!
We strive to create a workplace where people feel empowered, appreciated, and part of something a little special. If you’re ready to grow with a team that values great service and good energy, this could be your next move.
Common Interview Questions and Tips
To help you prepare and feel confident, here are some questions you might encounter during the interview process for this role.
- Can you share an example of a time when you greeted a customer or client and helped set a positive first impression? How did you ensure they felt welcome?
- How do you tailor your recommendations or responses to suit individual client needs, especially when you may not know them well?
- Describe your experience using point-of-sale systems or handling general inquiries via email and phone. What strategies help you stay organized in a busy setting?
- Tell me about a time you had to meet daily or monthly sales targets. What worked for you in staying motivated and tracking your progress?
- How do you make sure you’re always up to date with your company’s products or services, and how do you share that knowledge with clients?
- Have you ever identified a way to improve a process or reorganize a display in your previous roles? Walk us through your approach and the outcome.
- Describe a situation where a client or visitor was unhappy or confused. How did you handle their concerns to turn the situation around?
- Our team thrives on collaboration. Can you give an example of how you contributed to maintaining a positive, team-oriented environment in a past role?
- Imagine you’re faced with a high volume of clients at once. How do you prioritize and manage their needs without sacrificing service quality?
- What part of working in a vibrant, client-facing environment excites you the most? How do you keep your energy up throughout the day?
- When learning about new products, software, or processes, how do you typically get comfortable with the information? Are there any tricks that help you?
- Community and celebration are important at MARINA Office PARK. How do you like to contribute to a close-knit, supportive workplace culture?
- Flexibility and growth are key aspects here. Can you describe a time you had to adapt quickly to change, and what you learned from it?
- What motivates you to deliver exceptional service, even on those inevitably hectic or challenging days?